The terms and conditions set out below govern your use of the Agility in Mind website (https://agility.im) (this “Site”) and any Agility in Mind, training, consulting, service, system, application or software made available to you by us. By using this site or our services, you are agreeing to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use this site or use our services.We reserve the right to update and change the Terms and Conditions from time to time without notice. You can review the most current version of the Terms of Service at any time at https://agility.im. We respect your right to privacy and will not collect any personal information about you on this site without your permission. We do not share your personal information unless required by law or court order. Please refer to our Privacy Policy.

Public Training Course Bookings

Payment for a public course booking is required in advance of the course date.

Cancellation and Refund Policy

Once you have requested a place on a course you become liable for the cost.  You can cancel your place on the course up to twenty-one (21) calendar days in advance of the scheduled date and receive a refund for the full cost. You will not receive a refund if you cancel your place less than twenty-one (21) days in advance of the scheduled date and payment for your place will still be due. Registrants who cancel their place on a course will not receive training materials. On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible, a full refund and a free transfer to another course date. We will not be responsible for any other loss incurred by you as a result of a cancellation or rescheduling.

Payment Options

Payment through our website using Stripe. Payment through an invoice raised by Agility in Mind through our accounts system can be paid online via Stripe, PayPal or BACS.

Promotion Codes

During certain periods we may offer promotional coupons to reduce the price of specified products. Remember, it’s up to you to enter the code at checkout.

Each Promo Code has its own terms, which will be made clear at the time it’s issued to you (e.g. what products, single/multiple use, when it can be used etc).

If you’re given a unique Promo Code, please keep it secret and don’t let anyone else use it or abuse it (e.g. don’t post it on social media). If we think there is or has been misuse of a Promo Code in any way (e.g. selling it or sharing it with others), we can cancel your Promo Code and/or cancel your course without telling you. 

Summer Special discount code is valid only for public training courses scheduled from 17/05/2024 till 31/08/2024. It cannot be used with any other offer. We reserve the rights to stop this promotion at any time if we think the promotion can’t run properly e.g. fraud, tampering, technical errors or anything else that is beyond our control that affects the running or fairness of the Promo Code – we can cancel, modify or suspend the promotion Code. 

Other Services

The terms and conditions for all other services Agility in Mind provides will be included in any Proposal, Service Level Agreement or Contract entered into between Agility in Mind and the Client.